Privacy & Policy

At Toprak, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (toprak-eg.com), make a purchase, or interact with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue using our Services.

1. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in technology, business operations, or legal requirements. Any updates will be posted on this page with a new “Effective Date.”

2. Information We Collect

Information You Provide

When you use our Services, you may share certain details with us, such as:

  • Personal information: name, phone number, email, and delivery address.
  • Order information: billing details, shipping address, and payment confirmations.
  • Account details (if applicable): login credentials and account settings.
  • Customer support communications: messages, calls, or emails you send us.

Information Collected Automatically

When you browse our website, we may automatically collect:

  • Your device type and browser.
  • Your IP address and general location.
  • Website usage data (pages viewed, time spent, etc.).
  • Cookies or similar technologies for a smoother browsing experience.


Information from Third Parties

We may receive limited information about you from third-party providers, such as payment gateways and delivery partners, to process orders efficiently.

3. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders.
  • Provide support and handle your inquiries.
  • Share updates about your order or our services.
  • Improve our website and customer experience.
  • Prevent fraudulent or unauthorized transactions.
  • Send marketing updates (if you have given consent).


4. Sharing of Information

We only share your data in the following circumstances:

  • With service providers who help us operate (e.g., shipping companies, payment processors).
  • With marketing or advertising partners (only where you’ve agreed).
  • When required by law or to protect our rights.
  • As part of a business transfer, merger, or acquisition.

We never sell your personal data to third parties.

5. Cookies & Tracking Tools

We use cookies and similar technologies to:

  • Remember your preferences.
  • Provide a tailored shopping experience.
  • Track performance and improve the Site.

You may disable cookies through your browser settings, but some features may not work properly without them.

6. Data Security & Retention

We take steps to protect your information against unauthorized access, misuse, or disclosure.
Your personal data is kept only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct or update your details.
  • Request deletion of your personal information, where legally allowed.
  • Opt out of marketing communications at any time.

To exercise your rights, please reach out to us.

8. Children’s Data

Our services are intended for adults. We do not knowingly collect personal information from individuals under 16 years old. If you believe such data has been provided to us, please contact us for immediate removal.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 Email: toprak83142@gmail.com
 📞 Phone: 01033849202