Refund Policy


    • Customers are entitled to request a return only if the received product is different from the order or damaged upon delivery.


    • If the order matches the confirmed details previously agreed upon with the customer, returns cannot be accepted.


    • Orders must be checked upon receipt from the courier, as returns are not accepted after the courier leaves.


    • We always ensure that all order details are shared and confirmed with the customer before shipping.


    • All our products are handmade and carefully inspected to ensure quality before dispatch.


    • Since our products are handcrafted, slight variations may occur between pieces, which adds to their uniqueness and makes each item one-of-a-kind.


    • Deposits made for custom or pre-ordered items are non-refundable.